Course cancellations must be made at least two weeks prior to the course start date to be eligible for a refund.

No refund will be issued after 14 days of booking any course with us.

Refund can be made within 2 weeks (14 days) of booking any of our courses but the administration charges and the registration fee of £99.00 will apply once you’ve been enrolled on a course.

In the event that we’re unable to run any course that has been pre booked, a full refund will be provided.

Any change of venue due to circumstances out our control we endeavour to relocate course to a training venue in the same location.

Deposits made to us will not be refunded as the amount paid was to secure a place on the course.

This does not affect your statutory right.

Learners who do not show up for class will not be refunded or transferred to another date.

  • All enrolment fees are non-refundable.
  • Fees and charges paid by employers on behalf of clients are non-refundable.
  • No refunds will be processed for printed or electronic materials that are considered to be used.
  • Any cancelation / refund request you make must be in writing either by email, letter or fax.

By booking with us it means you have accepted our terms and conditions mentioned above.